Company Name: 3B Global Bangladesh
Effective Date: June, 2025.
At 3B Global Bangladesh, we are committed to protecting the personal information and data of our customers. This Privacy Policy explains how we collect, use, store, and share information in connection with our logistics and freight forwarding services from China to Bangladesh.
1. Information We Collect
We may collect the following types of information from clients:
A. Personal Information:
- Full Name
- Phone Number
- Email Address
- Company Name
- National ID or Trade License (for customs purposes)
B. Shipment Information:
- Shipping Address
- Product Descriptions
- Invoice or Commercial Document Copies
- Tracking Numbers
- Customs Declaration Forms
C. Website Usage Data (if applicable):
- IP Address
- Browser type
- Time spent on pages
- Contact form submissions
2. How We Use Your Information
We use your data for the following purposes:
- To arrange and process your shipments
- For customs clearance and government documentation
- To communicate tracking updates
- To issue invoices and process payments
- To provide customer support
- To improve our services and website usability
3. How We Share Your Information
We only share your information when necessary to complete the logistics service. This includes:
- Shipping lines and freight carriers
- Customs agents and brokers
- Government authorities (e.g., NBR, customs offices)
- Third-party warehouse or delivery partners
- IT service providers (for tracking platforms, CRM, etc.)
We do not sell or rent your personal information to third parties under any circumstances.
4. Data Security
We take reasonable precautions to protect your data:
- Secure servers with encrypted communication (HTTPS/SSL)
- Restricted access to sensitive information
- Regular system updates and audits
- Backup and data recovery systems
However, no system is 100% secure, and we cannot guarantee absolute protection.
5. Data Retention
We retain your data only for as long as it is necessary:
- Shipment records: 5 years (per legal requirements)
- Customer profiles: until deactivation or deletion request
- Website analytics: up to 1 year
You can request to delete your data by contacting our support team.
6. Your Rights
You have the right to:
- Access your personal data
- Request corrections or updates
- Request deletion (subject to regulatory compliance)
- Withdraw consent to marketing or communications
To exercise these rights, email us at privacy@3bgb.co
7. Cookies and Tracking (for websites)
We may use cookies to:
- Analyze website traffic
- Improve user experience
- Track inquiries and form submissions
You may disable cookies in your browser settings if you prefer.
8. Changes to This Policy
We may update this Privacy Policy as our services or legal obligations evolve. Changes will be posted on our website with a new effective date.
9. Contact Information
3B Global bangladesh
📍 Office Address: Lianhu,Fengqing Road, Building 7, Xi’an,China.
📞 Phone: + (86) 132 5996 0590
📧 Email: privacy@3bgb.co
🌐 Website: www.3bgb.co
